Welcome to CASEOGEN. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit or make a purchase from our website (caseogen.in / caseogen.com).

1. Information We Collect

A) Personal Details

When you browse or place an order, we may collect:

• Your name

• Email address

• Phone number

• Billing & shipping address

• Payment details (processed securely through our payment partners)

B) Automatically Collected Data

To improve your experience, we automatically collect:

• IP address

• Browser type & device details

• Operating system

• Pages visited and time spent (for analytics & performance)

2. Consent

• A) How We Obtain Consent

By providing personal details to complete a transaction or contact us, you consent to CASEOGEN collecting and using your information for order processing, support, and fraud prevention.

• B) Withdrawing Consent

You can withdraw consent anytime by emailing: 📩 support@caseogen.in (We may still retain certain information where required by law.)

3. Sharing of Information

We share your information only when necessary:

• Legal Requirements: When required by law, regulation, or government authority.

• Order Fulfillment: With trusted third-party service providers such as payment gateways, delivery partners, and verification services.

• Safety & Fraud Prevention: If there is suspected misuse or violation of our Terms of Service.

• We do not sell your personal information to any third party.

4. Data Storage & Protection

Your information is stored on secure, encrypted servers managed by our trusted hosting and technology partners. These servers follow industry-standard security protocols including:

• Encrypted data transmission

• Secure server infrastructure

• Strict access controls

• Regular security monitoring

• We ensure that all service providers handling your data maintain strong security and privacy standards.

5. Third-Party Services

We work with reputable third-party companies for essential operations such as:

• Payment processing (Razorpay, Cashfree, Paytm, etc.)

• Logistics & courier partners

• SMS/email communication tools

• Analytics & performance services

• These partners receive only the information needed to perform their functions.

• Some providers may operate outside India, meaning your data may be subject to their local laws.

6. Cookies

CASEOGEN uses cookies to:

• Maintain your shopping cart

• Remember login/session details

• Improve site performance

• Provide personalized browsing

• Cookies do not collect sensitive personal information and cannot track you outside our website.

7. How We Protect Your Data

We use multiple security measures to keep your information safe:

• SSL (Secure Socket Layer) encryption

• Encrypted data storage

• Secure payment processing via verified gateways

• Regular system audits and monitoring

• While no online system is 100% risk-free, CASEOGEN implements high-level security practices to protect your data.

8. Age of Consent

By using our website, you confirm that you are:

• Of legal age in your region, or

• Using the website with parental/guardian permission.

• We do not intentionally collect personal data from minors.

9. Updates to This Policy

• We may update this Privacy Policy periodically.

• Any changes will take effect immediately once posted on this page.

• Important changes may be notified on our website.

10. Contact Us

• For privacy-related questions, data access requests, or concerns, contact us at: 📩 support@caseogen.in

• 📍 CASEOGEN – Customer Support Team

Privacy Policy

Last Updated: [04-12-2025]